FAQs

1. Q. Do you ship out of US?
   A. Yes, we ship worldwide.
2. Q. What is the price of shipping?
   A. It depends on your location, shipping is automatically calculated while you checkout.
3. Q. How long does it take to ship my order?
   A. It depends on your location, refer to Shipping page for more details.
4. Q. What payment methods do you accept?
   A. We accept Credit/Debit card payments.
5. Q. Can I pay through Cash on Delivery?
   A. Currently, we are only accepting Credit/debit cards.
6. Q. Do you accept returns?
   A. Yes, we do.
7. Q. Do you offer buying on installments?
   A. No.
8. Q. How can I reach out for my queries?
   A. You can contact us through email: contact@zeroonestopshop.com or through Facebook Messenger.
9. Q. How do I cancel my order?
   A. You can email us to cancel the order.
10. Q. What are the terms and conditions?
    A. Please visit our Terms and Conditions page.
11. Q. Are returns free?
    A. If we need you to ship back the product then you’ll have to bear the shipping charges.
12. Q. How long does it take to process a return?
    A. Please refer to Refunds page.
13. Q. What is ZeroOne’s process of shipment?
    A. Our safe and transparent shipment process consists of the following: → Make Purchase → Confirm orders and payment by getting in touch → Ensure the safety of products through multi layer packaging → Safe delivery